Listen & Connect Team

Helping communities become happier and healthier


Meet the Team

At Listen and Connect we think strengths, not just problems to be solved.

Listen and Connect is linked to relationship and strengths-based practices but within a community conversation framework.

The combination of listening, tangible solutions, and working in collaboration with other agencies means we can work to create stability for people to be in the space to explore wider community connections.

Elisabeth Sheppard

Wellbeing Programme Manager

Hi I am Elisabeth, I have over 8 years’ experience working within adult social care both as a frontline social worker and at a strategic level as a development practitioner and practice lead. 

Over the past few years I have worked within the charity sector as a trusted assessor lead, development consultant and joined TAWS as a Wellbeing Programme manager in June 2020.

I have a passion for strengths based practice which is founded on the idea that everyone possesses skills, interests, abilities, passions and person qualities which can be used to overcome challenges. 

Email: [email protected]

Abdul Sattar

Health & Wellbeing Connect worker

Hi, I am Abdul, I have a strong passion for sports and Mental Health and have experience as a Multi-Skills Sports Coach. 

Combining my knowledge of sports and mental health I do 1-2-1 Therapeutic Cycling Sessions and Walk and Talks, supporting people to utilise their green spaces and integrating them back into society. 

Offering inclusivity and working with people on strength based programmes. I am hoping to reduce social and health inequalities and provide relief to those in need. 



Julie Janko

Listen and Connect Worker

My background is in multiple complex needs support and development.  I have worked within mental health, substance misuse, homelessness and offending services for past 20 years. 

I have written and delivered many self-improvement workshops, meditation groups and general training.   I have also got experience in recruiting and supporting volunteers, system change advocating the use of ‘lived experience’ and Employment, education and training support.

I believe that everyone has the potential to live fully productive and happy lives given the opportunity.

Mark McKinley

Listen & Connect Worker

Hi, my name is Mark.I have 7 years’ experience of working with people experiencing multiple complex needs, substance misuse, homelessness, offending and mental health.

I also have a strong knowledge of health services across the city. I have worked for Birmingham Mind and Healthwatch Birmingham and influenced system change through working with decision-makers across the city. 

I firmly believe that everyone has potential and am passionate about working with people to realise that and achieve their goals. 

Lisa Hebrard

Listen & Connect Worker

My name is Lisa,  I have a real passion for people, justice, and equality. I support people to overcome barriers and empowering those who feel they have no voice or who are not listened to. Everyone matters!

I have a Social Applied Psychology degree and  have had a number of different jobs including community work and campaign work.  I am particularly interested in mental health and bereavement. 

As well as telephone support, I also offer walk and talks,  Listen and Lunch at our Community café. 

For any general enquiries about the service please email [email protected] or phone us on 0121 728 7030. 

Click here to request support from our Listen & Connect service