Getting Support

TAWS provide food and wider support to both organisations and individuals. You can view our #BrumTogether support at:

You can also view our work at:

If you would like to volunteer in your community, fill out the enquiry form on our Get Involved page.

You can also find out how to donate at:

For general enquiries contact

T: 0121 728 7030 
E: [email protected]

Our phone lines are open Monday-Friday 9am-5:00pm.

How to find TAWS at the Custard Factory

Our main office is based at the Custard Factory, at reception ask for ‘The Active Wellbeing Society’.

On foot from the bullring: Start at St Martins Church, walk straight down Digbeth High St for 4 minutes, turn left into Gibb Street and you will see the Custard Factory welcome sign.

By Bus: You can catch the 13, 17, 57, 58, 60, and 97 buses which all stop on Digbeth High Street. For more information visit

By Train: Both Birmingham New Street Station and Birmingham Moor Street Station are within easy walking distance of the Custard Factory.

By Car: B9 4AA. There are two pay and display car parks in close proximity to the Custard Factory: Trinity Street car park on Heath Mill Lane and the North Yard car park on Gibb Street.

By Cycling: We are based on Gibb Street just off B4100 – the postcode B9 4AA.  We have bike rack near the front of the building provided by #ZeroWasteBrum. For the best cycling routes – click here

Our Address:
The Active Wellbeing Society, Studio 309, The Custard Factory,
Gibb Street, Digbeth,
Birmingham, B9 4AA
The Active Wellbeing Society Limited is a charitable community benefit society (registered No. 7595

Media Enquiries

The Active Wellbeing Society welcome enquiries from the media. If you are a journalist, please contact Susan Keung, at [email protected] Please note: These contact details are for media enquiries only, for all general enquiries (including general and marketing enquiries) please complete the contact form below and a member of our team will be in touch as soon as possible.